Privacy Policy
Privacy Policy
Effective Date: February 4, 2026
Last Updated: February 4, 2026
Cyber Sec Global (“we,” “us,” or “our”) operates cybersecglobal.services (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, use our services, or communicate with us.
By using our Website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website or services.
Your data will not be shared with any third-party vendor except as necessary to operate our Website, deliver the services you request, complete transactions, provide communications (including SMS), comply with applicable law, or protect our rights. Any vendor we use is required to safeguard your information, may only process it under our instructions, and is prohibited from using it for any independent purpose or marketing.
Information We Collect
We collect several types of information from and about users of our Website and services, including:
1.1 Personal Information You Provide
When you interact with our Website or services, you may voluntarily provide personal information, including but not limited to:
Contact Information: Name, email address, phone number, mailing address, company name
Business Information: Company name, industry, website URL, business size, marketing goals
Communication Data: Information contained in messages you send us through contact forms, email, phone calls, or SMS
Service-Related Information: Details about the services you request, project specifications, and marketing preferences
Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
Account Credentials: Username, password, and account preferences if you create an account
1.2 Information Collected Automatically
When you visit our Website, we automatically collect certain information about your device and browsing behavior, including:
Device Information: IP address, browser type and version, operating system, and device identifiers
Usage Data: Pages visited, time spent on pages, links clicked, referring website, and exit pages
Location Data: General geographic location based on IP address (city/state level)
Technical Data: Screen resolution, time zone settings, browser plugins, and connection speed
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
Social Media Platforms: If you interact with us on Facebook, Instagram, or X (Twitter)
Marketing Partners: Information from advertising networks and analytics providers
Public Databases: Publicly available business information
Data Providers: Third-party data enrichment services to better understand our audience
How We Use Your Information
We use the information we collect for various business purposes, including:
2.1 Service Delivery and Communication
To provide and maintain our digital marketing services
To respond to your inquiries and service requests
To communicate with you about our services, updates, and promotional offers
To send service-related announcements when necessary
To provide customer support and technical assistance
2.2 Business Operations
To process payments and manage billing
To create and manage your account
To fulfill contracts and service agreements
To analyze and improve our services and Website functionality
To develop new products, services, and features
2.3 Marketing and Advertising
To send you marketing communications about our services (with your consent where required)
To deliver targeted advertising through Google Ads, Facebook Ads, and other platforms
To measure the effectiveness of our marketing campaigns
To conduct market research and analyze customer trends
To personalize your experience on our Website
2.4 Legal and Security Purposes
To comply with legal obligations and regulations
To protect our rights, property, and safety, and that of our clients and partners
To prevent fraud, security breaches, and other malicious activities
To enforce our Terms & Conditions and other policies
To respond to legal requests from law enforcement or government authorities
SMS and Text Message Communications
3.1 SMS Opt-In
By providing your mobile phone number and opting in to receive SMS messages from Cyber Sec Global, you consent to receive text messages, including:
Service updates and appointment reminders
Marketing promotions and special offers
Account notifications
Customer support communications
3.2 Message Frequency and Charges
Frequency: Message frequency varies depending on your preferences and service needs. You may receive up to 5 marketing messages per week, plus additional messages for service-related communications.
Charges: Message and data rates may apply. Standard messaging charges from your mobile carrier will apply.
Carriers: Compatible with major carriers including AT&T, Verizon, T-Mobile, Sprint, and other participating carriers.
3.3 SMS Opt-Out Instructions
You can opt out of SMS communications at any time by:
Replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text message
Contacting us at [email protected]
Calling us at [PHONE NUMBER]
After opting out, you will receive one final confirmation message. You may continue to receive service-related messages necessary to fulfill existing contracts or legal obligations.
3.4 SMS Help
For help or assistance, reply HELP to any text message or contact us at [email protected].
3.5 Mobile Information Sharing
We do not sell, rent, or share your mobile phone number with third parties for their marketing purposes. Your mobile number is used exclusively for the purposes described in this Privacy Policy. We may share your mobile information with:
Service Providers: Third-party SMS platform providers (e.g., Twilio, HighLevel) that send messages on our behalf
Legal Compliance: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets
All third-party service providers are contractually obligated to protect your information and use it only for specified purposes. Your data will not be shared with any third-party vendor for that vendor’s independent use or marketing. Any SMS platform provider we use acts solely as a service provider to deliver messages on our behalf and is contractually restricted from using your mobile information for any other purpose.
Cookies and Tracking Technologies
4.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our Website. They help us recognize your browser and capture certain information about your preferences and activities.
4.2 Types of Cookies We Use
Essential Cookies: Required for the Website to function properly and cannot be disabled.
Session management
Security authentication
Load balancing
Performance Cookies: Help us understand how visitors interact with our Website.
Google Analytics (traffic analysis, user behavior)
Page-load performance monitoring
Error tracking and debugging
Functionality Cookies: Remember your preferences and personalize your experience.
Language preferences
Login credentials (if saved)
Form auto-fill data
Advertising Cookies: Track browsing habits to deliver relevant ads.
Google Ads remarketing
Facebook Pixel tracking
LinkedIn Insight Tag
Third-party ad networks
4.3 Third-Party Tracking Tools We Use
Google Analytics: Website traffic analysis and user behavior tracking
Google Ads: Conversion tracking and remarketing campaigns
Facebook Pixel: Social media advertising and audience building
HighLevel CRM: Customer relationship management and marketing automation
Hotjar: Heatmaps, session recordings, and user feedback (if applicable)
4.4 Managing Cookie Preferences
You can control cookies through your browser settings:
Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Options > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and site permissions
Note: Disabling certain cookies may limit Website functionality and prevent us from providing personalized services.
4.5 Do Not Track Signals
Some browsers include a “Do Not Track” (DNT) feature. Currently, there is no industry standard for responding to DNT signals. Our Website does not currently respond to DNT signals; however, we honor opt-out preferences you set through cookie management tools where applicable.
4.6 Web Beacons and Pixels
We use web beacons (small transparent images) and tracking pixels in emails and on our Website to:
Track email open rates and engagement
Monitor which links are clicked in our communications
Measure advertising campaign effectiveness
Understand user behavior across devices
Data Security and Protection
5.1 Security Measures
We implement industry-standard security measures to protect your personal information, including:
Encryption: SSL/TLS encryption for data transmission
Secure Servers: Data stored on secure, firewall-protected servers
Access Controls: Limited employee access to personal information on a need-to-know basis
Authentication: Multi-factor authentication for administrative access
Regular Audits: Periodic security assessments and vulnerability testing
Data Minimization: We collect only the information necessary for stated purposes
Staff Training: Regular employee training on data protection and security practices
5.2 Payment Security
Payment information is processed through secure, PCI-DSS-compliant third-party payment processors. We do not store complete credit card numbers on our servers.
5.3 Data Retention
We retain your personal information for as long as necessary to:
Provide our services to you
Comply with legal obligations (typically 7 years for business records)
Resolve disputes and enforce agreements
Fulfill legitimate business purposes
After the retention period expires, we securely delete or anonymize your personal information. You may request earlier deletion by contacting us (see “Your Privacy Rights” below).
5.4 Data Breach Notification
In the event of a data breach that compromises your personal information, we will:
Notify affected individuals within 72 hours of discovery (as required by law)
Provide details about the breach and the information compromised
Describe steps we are taking to address the breach
Recommend actions you can take to protect yourself
Notify relevant regulatory authorities as required
5.5 Limitations
While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.
How We Share Your Information
We do not sell your personal information to third parties. Your data will not be shared with any third-party vendor unless it is required to operate our Website, deliver requested services, complete transactions, provide communications (including SMS), comply with applicable law, or protect our rights. Any vendor we use is required to safeguard your information and may only process it under our instructions and for the limited purposes described in this Privacy Policy.
6.1 No mobile information will be shared with 3rd parties-affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent;this information will not be shared with any 3rd parties.
Hosting: Website and email hosting providers
SMS Services: Twilio, HighLevel SMS platform
These service providers are contractually obligated to protect your information and use it only for the services they provide to us. They are prohibited from using your data for their independent purposes.
6.2 Legal Requirements
We may disclose your information if required to do so by law or in response to:
Valid legal process (subpoenas, court orders, warrants)
Government or regulatory requests
Protection of our rights, property, and safety
Protection of our clients and the public
Investigation of fraud or security concerns
6.3 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Website before your information is transferred and becomes subject to a different privacy policy.
6.4 With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
7.1 Access and Portability
Right to Access: Request a copy of the personal information we hold about you
Right to Data Portability: Receive your information in a structured, commonly used format
7.2 Correction and Deletion
Right to Rectification: Request correction of inaccurate or incomplete information
Right to Erasure: Request deletion of your personal information (subject to legal retention requirements)
7.3 Control and Restriction
Right to Restriction: Request limitations on how we process your information
Right to Object: Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: Withdraw consent for processing at any time (where consent is the legal basis)
7.4 Marketing Opt-Out
You can opt out of marketing communications by:
Clicking “unsubscribe” in any marketing email
Replying STOP to SMS messages
Contacting us at [email protected]
Updating your communication preferences in your account settings
Note: You cannot opt out of essential service-related communications necessary to fulfill our contractual obligations.
7.5 California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including:
Right to Know: Request details about categories and specific pieces of personal information collected
Right to Delete: Request deletion of personal information (with certain exceptions)
Right to Opt-Out of Sale: We do not sell personal information
Right to Non-Discrimination: We will not discriminate against you for exercising your rights
7.6 European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation, including:
All rights listed in Sections 7.1–7.3 above
Right to Lodge a Complaint: File a complaint with your local data protection authority
Legal Basis for Processing: We process your data based on consent, contract fulfillment, legitimate interests, or legal obligations
7.7 How to Exercise Your Rights
To exercise any of these rights, contact us at:
Email: [email protected]
Phone: [PHONE NUMBER]
Mail: Cyber Sec Global, [ADDRESS]
We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing certain requests.
Children’s Privacy
Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected]. We will promptly delete such information from our systems.
Third-Party Websites and Services
Our Website may contain links to third-party websites, including social media platforms (Facebook, Instagram, X/Twitter), partner websites, client websites we manage, and service provider platforms.
We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information. This Privacy Policy applies only to information collected through our Website and services.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
When we transfer information internationally, we ensure appropriate safeguards are in place, including:
Standard contractual clauses approved by relevant authorities
Privacy Shield certification (where applicable)
Adequacy decisions by relevant regulatory bodies
Other legally approved transfer mechanisms
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will:
Update the “Last Updated” date at the top of this policy
Notify you via email if changes are material
Post a prominent notice on our Website
Obtain your consent if required by law
We encourage you to review this Privacy Policy periodically. Your continued use of our Website or services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Cyber Sec Global
Email: [email protected]
Phone: [INSERT PHONE NUMBER]
Address: [INSERT PHYSICAL ADDRESS]
Covington, GA and Orlando, FL
Data Protection Officer (if applicable): [NAME/EMAIL]
Response Time: We will respond to your inquiry within 5 business days.
Mobile Information Sharing Statement
IMPORTANT DISCLOSURE REGARDING MOBILE INFORMATION:
Cyber Sec Global collects and uses mobile phone numbers solely for the purposes outlined in this Privacy Policy. We are committed to protecting your mobile information and adhering to the following principles:
13.1 Collection and Use
We collect your mobile phone number when you:
Voluntarily provide it through contact forms
Opt in to receive SMS communications
Sign up for our services
Request a callback or consultation
We use your mobile number to:
Send service-related notifications
Provide customer support
Deliver marketing messages (with your consent)
Send appointment reminders and confirmations
Communicate important account updates
13.2 Sharing Restrictions
We do NOT:
Sell your mobile phone number to third parties
Rent or lease your mobile information
Share your mobile number for third-party marketing purposes
Provide your mobile number to data brokers or list sellers
We MAY share your mobile number with:
SMS Platform Providers: Twilio, HighLevel, or similar services that send messages on our behalf (these providers are contractually prohibited from using your information for their own purposes)
Legal Authorities: When required by law, court order, or to protect our rights
Business Successors: In the event of a merger, acquisition, or asset sale (you will be notified in advance)
Additionally, your data will not be shared with any third-party vendor for that vendor’s independent use or marketing. Any third-party service provider processes mobile information only to deliver services to Cyber Sec Global under contractual confidentiality and security obligations.
13.3 Security Measures
Your mobile information is protected through:
Encrypted storage and transmission
Restricted employee access (need-to-know basis only)
Regular security audits
Compliance with TCPA (Telephone Consumer Protection Act) regulations
Secure third-party vendor agreements
13.4 Your Control
You maintain full control over your mobile information:
Opt out anytime: Text STOP to any message or contact us directly
Update your number: Change or remove your mobile number from our records
Request deletion: Ask us to permanently delete your mobile information
Manage preferences: Choose which types of messages you receive
13.5 Compliance
We comply with:
TCPA: Telephone Consumer Protection Act
CAN-SPAM Act: For commercial text messages
CTIA Guidelines: Cellular Telecommunications Industry Association best practices
Carrier Requirements: All major mobile carrier policies
State Laws: Including California’s privacy laws and other state-specific regulations
13.6 Consent Verification
We maintain records of your consent to receive SMS messages, including:
Date and time of opt-in
Method of consent (web form, phone call, in-person)
IP address (for online opt-ins)
Specific language of the consent agreement
Additional State-Specific Rights
14.1 Nevada Residents
Nevada residents have the right to opt out of the sale of certain personal information. We do not sell personal information as defined by Nevada law. If you have questions, contact us at [email protected].
14.2 Virginia, Colorado, Connecticut, and Utah Residents
Residents of these states have additional rights under their respective state privacy laws, including rights similar to those outlined in the CCPA section above. Contact us to exercise these rights.
Last Updated: February 4, 2026
Version: 1.0
This Privacy Policy is designed to comply with GDPR, CCPA, TCPA, CAN-SPAM, and other applicable privacy regulations. However, it does not constitute legal advice. Consult with a privacy attorney to ensure full compliance with all applicable laws in your jurisdiction.